Legal Notice

Site Publisher

The elvianestudio.fr website is published by:

Email address: support@elvianestudio.fr
Phone: +31 6 18 42 60 36
Store name: Elviane Studio
Business address: 110 Rue des Alouettes, 69280 Marcy-l'Étoile, France
Company name: YS ECOM
Registration number: 94618615
Registered address: Borné 62, 4374 DB, Zoutelande, Netherlands

Publication Director

The publication director of the site is the legal representative of YS ECOM, reachable at the address support@elvianestudio.fr.

Hosting

The site is hosted by Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Intellectual Property

All elements appearing on this site (texts, visuals, logo, layout) are protected by intellectual property law. Any total or partial reproduction or representation without prior written authorization is prohibited.

Personal Data

The processing of your personal data is described in our privacy policy. In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict, oppose, and port your data. These rights can be exercised free of charge by writing to support@elvianestudio.fr.

You also have the right to complain to the data protection authority of your country. The authorities for each country we ship to are listed in our privacy policy.

Cookies

The use of cookies on this site is detailed in our cookie policy.

Dispute Resolution

If a dispute arises, please contact us first at support@elvianestudio.fr so we can look for a solution together. This does not affect your right to use the consumer dispute procedures available in your country.

Applicable Terms

The terms of service, the shipping policy, the return and refund policy, and the payment policy are an integral part of the contractual relationship.

Customer Service Hours

Monday - Friday: 09:00 - 18:00
Saturday and Sunday: 11:00 - 17:00 (Paris time)

FREE SHIPPING

All orders ship free of charge, with no minimum order amount.

30-DAY RETURNS

You have 30 days after receipt to request a return. Write to us at support@elvianestudio.fr and our customer service will respond within 24 hours.

SECURE PAYMENT

Your payment is processed via an encrypted SSL connection. We accept Visa, Mastercard, Maestro, Apple Pay, Google Pay, and Shop Pay.